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15 Year Limited Warranty: Thermopedictm
DixieFoam Beds warranties that your Thermopedic
mattress will be replaced or repaired, at our option, should it
be deemed defective because of structural defects as follows:
This warranty covers deterioration in the cell
structure of the visco-elastic (memory foam) material that causes
a visible indentation greater than three-quarter inch (3/4”)
not associated with a sag in the foundation upon which it is placed.
It does not include normal increase of softness in the foam, which
c an occur during normal use, or a lessening of the gradual recovery
aspect of the memory foam. Such lessening, should it occur, does
not reduce the continual pressure reducing and pressure relief properties
of the Thermopedic mattress. It also covers any physical flaw in
the foam that causes it to split or crack despite normal usage and
handling. If such occurs we will, at our option, repair or replace
that mattress at a pro-rated charge as follows:
1. For the first 12 months, repair or
replacement will be at no charge, excluding specific limitations
contained herein.
2. From year two to 15, there will be
a charge of 1/180th of the price in effect at the time, multiplied
by the number of months used (180 months=15 years).
Our mattress has been designed to work with a firm
Box Foundation or Platfoamtm Bed Base. Substituting other foundations
that do not have the support characteristics of our foundations
will void the warranty, including all other warranties, expressed
or implied.
The Limited Warranty applies only if the mattress
is in good condition—except for defective materials to be
remedied—and not otherwise damaged, abused, misused, burned,
soiled or unsanitary. DixieFoam Beds also reserves the right to
substitute materials of equal quality in making the repair or replacement
All Service is handled through DixieFoam Beds and it must be given
reasonable time to remedy the defect. Transportations
costs to and from DixieFoam Beds are the responsibility of the purchaser
and are additional to any pro-rated charges. Proof of purchase of
any warranty claim is required.
THIS SHALL CONSTITUTE THE EXCLUSIVE WARRANTY TO
THE ORIGINAL PURCHASER AND IT SHALL NOT EXCEED IN DURATION THE TERMS
OF THE LIMITED WARRANTY. IF THE PURCHASER SELLS THE PRODUCT, THE
SUBSEQUENT PURCHASER TAKES THE PRODUCT “AS IS.” WE DO
NOT WARRANTY INDIVIDUAL COMFORT PREFERENCES. SHOULD THIS WARRANTY
BE EXERCISED AND THE PRODUCT REPLACED AND/OR REPAIRED THAT WARRANTY
WILL NOT BE EXTENDED OR RENEWED. THE SOLE DATE APPLICABLE TO THIS
WARRANTY TO THE ORIGINAL PURCHASER SHALL AT ALL TIMES BE THE ORIGINAL
PURCHASE DATE. NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED. IN
NO EVENT SHALL DIXIEFOAM BEDS BE LIABLE FOR ANY CONSEQUENTIAL DAMAGE
OF ANY KIND.
Please retain this warranty and your original
invoice for fifteen (15) years.
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